I wish I could make it better, @JB70.
Our engineers are diligently working on fixing this as soon as possible. Since you've already performed all the troubleshooting steps discussed on this thread, I'd recommend contacting our Customer Care Support. Doing so, you'll be added to the list of affected users who will then receive all the updates via email.
In the meantime, you'll want to manually send the statement as an Email attachment:
- Locate the statement you want to send.
- Select Print.
- Click Save as PDF.
- Send the PDF as an attachment.
Lastly, here's a few articles you can read for ideas about how you can manage your account and sales transaction: QuickBooks Desktop for MAC Help Articles.
We appreciate your patience as we're working on this please let me know in the comment section down below if you have any other questions.
