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Hello there, Kim2525.
You'll want to make sure to remove the checkmark from the Hide transactions after the statement's end date box when reconciling. Let me walk you through the steps.
- Click Banking on the upper menu.
- Select Reconcile.
- Click Continue.
- Click Reconcile Now.
Also, make sure that you've chosen the correct bank account so it would show in your register. Here's an article for a brief overview of reconciliation: Reconcile An Account In QuickBooks Desktop.
Post a reply to this thread if you need further assistance. I'll make sure to get back.