Nice to see you again, @Micheal Lavender.

It seems that the workaround provided is about sending the file to the junk folder. 

There are such instances wherein the workaround provided by our support may not work for some, that's why we're always grateful if there are other members who can provide other options. You may give this a try and let us know if you're able to successfully send it in your end. This way, it'll help the others too who are affected by this ongoing investigation.

If you need anything else or have further clarifications, do let us know. Take care and have a good one.