Hello, @JLS3.
I understand how it feels when something isn't working the way it uses to. As much as I want to review this further, I don't have the chance to do it here on the Community page. It's a public place that everyone can access and search for information and I don't want your data displayed here to the security of your account. At this time, I recommend reaching out to our Support Team so a representative can take a look into this more closely and check what's causing this behavior.
To contact support:
- Open this link: https://help.quickbooks.intuit.com/en_US/contact.
- Select QuickBooks Mac Desktop for the product.
- Click on Search for something else under the What can we help you with? section.
- Type-in a short description of your concern under Tell us more about your question:, then tap Search.
- Click on Start a Message.
Also, feel free to visit our QuickBooks Little Square page and download the user's guide in case you need tips while working with QuickBooks in the future.
Post again if you have any other questions. I'm a few clicks away to help. Have a good day!
