Hi there, YingW.

For now, we don't have a specific time frame as to when this will be fixed. Rest assured that this has been worked on with our engineers as quickly as possible.

In the meantime, I'd suggest contacting our Customer Support Team so you'll be added to the affected user's lists. This way, you'll be notified via your email. You may refer to the steps provided by my colleague above.

I've added this article about sales tax in QuickBooks Online: Sales Tax in QuickBooks Online.

Your patience and understanding are much appreciated while we're working for a resolution. Keep safe!