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Replying to:
ShiellaGraceA
QuickBooks Team

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Hi @Cmdermott,

 

Let's check your email template if you have added the due date on it. Let me walk you through how.

 

  1. Go to Edit, then Preferences.
  2. Choose Send Forms, the Company Preferences.
  3. Select your template name, then Edit.
  4. In the Edit Email Template window, make sure to delete the [Due-Date] field.
  5. Click Save. Then, OK.

If you don't have this field on your email template, please run verify and data utility tool. This process will help us identify and resolve data integrity issues of the program.

 

Once done, restart your computer and try sending a test invoice to your email.

 

I'm also adding our page about fixing data damage on your QuickBooks Desktop company file for your reference.

 

Please let me know if you have other questions or concerns. I'll be around to assist you. Thanks for dropping by and have a good one.

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