Thanks for the clarification, @Lynn918.
To sort this out, let’s try to run Project Profitability Report in QuickBooks Online.
Here’s how:
- Go to Project from your left navigation pane.
- Select the Customer/Project.
- Choose Project Reports.
- Under reports, click Project profitability.
- Select Customize to filter the needed details to show up.
- Choose All Dates under the Report period.
- Hit Run report.
If the bills are still missing from the report, I recommend contacting our Technical Support team. They have more tools that can check further to your account and offer a screen share session (with your permission) to fully evaluate the root cause of your issue.
- At the top right, select Help (?)
- Click Contact Us.
- Enter a brief concern then hit Let’s talk.
- Choose a way to connect with live support.
You can visit this link to get more information about organizing accounts in QuickBooks moving forward: Help articles.
Get back to this thread, in case you have additional queries. I’ll be right here.
