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Replying to:
ShiellaGraceA
QuickBooks Team

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Hi @SkyFall,

 

You'll need to add your PayPal transactions manually for them to post on your sales reports. Let me guide you how.

 

  1. Go to +New.
  2. Select Invoice or Sales receipt.
  3. Type in the details of your transaction.
  4. Hit Save and close.

After that, match them to your downloaded transactions. Please see this article for details: Connect to PayPal FAQ.

I'm also adding this awesome article about the differences between Connect to PayPal app, Sync with PayPal app, and PayPal Bank Feeds for your reference.

 

You can always comment anytime in this thread if you have other questions or concerns. The Community is here to help. Thanks for posting and be safe.

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