Welcome back to Community, @th2020.
Other users have recommended that trying a private browser and clearing the cache resolved the issue.
Unexpected issues in QuickBooks Online are sometimes affected by the large data in the cache. Browser troubleshooting often fixes it.
Use these keyboard shortcuts depending on your browser to launch a private window:
Google Chrome: press Ctrl + Shift + N
Mozilla Firefox: press Ctrl + Shift + P
Safari: press Command + Shift + N
Try printing the deposit slip again. If it works, go back to regular browsing then clear the cache.
However, if the issue persists after trying all the troubleshooting, please call our QBO Care Team to start a new investigation for this issue. Here’s how:
- Go to (?) Help.
- Select Contact Us.
- Click on Let’s talk.
- Choose either Start messaging or Get a callback.
You can also seek self-help articles for future reference.
Please feel free to comment below if you have further questions. I would appreciate the opportunity to help you with your concerns.
