Hi there, PayrollBecky.
This can happen if the multi-user network isn't set up properly. You can run the Verify and Rebuild process from the main computer where QuickBooks is installed.
Here's how:
- In your Quickbooks company, close all the windows in the program.
- Go to the File menu ans select Utilities.
- Click Verify Data.
Wait for the confirmation if detected an error. If so, you can proceed to Rebuild Data process. Before performing this action, you have to back up your files .
You can check this article to give you more information about the steps: Verify and Rebuild Data in QuickBooks Desktop.
You can use this method if the issue persists: Fix common problems and errors with the QuickBooks Desktop Tool Hub.
I'm just few clicks away if you need further assistance. Have a good one.
