@Abparker1 I can help here. Have you tried basic trouble shooting? Opening QuickBooks through an incognito window (private browser) sometimes helps relieve issues when something disappears off your screen. If using an incognito browser works you can clear cache on your regular browser then close and reopen the browser to sign back into QuickBooks.  The option to send an email should then be visible. If you continue to have issues you can Contact Support and they can assist with further technical support.

Let me know if you have additional questions.