Another huge bug we’ve encountered is that Apple’s Smart Keyboard does not work with QBO through mobile Safari on iPad OS.

For example, tapping the Memo field in a transaction under Banking results in the bottom of the screen popping up briefly and then immediately glitching and closing. The only workaround is to disconnect the Smart Keyboard, upon which you can enter text as expected. This is a major issue and shocking that it has not been addressed.

We would happily use the QB app on iPad OS, but it is crippled with additional bugs:

For some illogical reason, you cannot edit transactions for credit cards that sync with American Express; you can only see the balance at the top of the screen.

Similarly, even with supported banking accounts, there’s a serious bug that prevents editing any transactions because the individual transaction screen pops up on the right side out of the viewport and it can’t be accessed (see attached screenshot).

So, not only is QBO unusable on iPad Pro, but the mobile app is mostly worthless. Essentially, without a computer, there is presently no way to use QuickBooks Online, since mobile devices simply aren’t supported as needed by users, which is simply unacceptable in 2020.