Good day, bayside63.
Most of our QuickBooks Desktop users have been getting the same issue as yours when sending an email through Outlook. This has been reported to our product engineers.
They are still investigating the root cause of this issue and working on it to find a permanent fix. In this case, I recommend contacting our QuickBooks Technical Support Team, so you'll be added to the list of affected users.
- Go to this link https://help.quickbooks.intuit.com/en_US/contact.
- Select QuickBooks Desktop and click on Continue as a guest.
- Choose the version of QuickBooks you're using.
- Select a topic.
- Click on Start a Message.
Let me share this link in case you want to learn more about managing customer-related transactions in QuickBooks: Accounts Receivable workflows.
Thanks for your patience while we work on this with the utmost urgency. You can always leave a comment below if you have any other concerns. We'll be here to keep helping.
