Hi, @Shawn-VES. 

It's my priority to help you sort this out. 

The work around is already given by my colleagues. Though, you need to make sure that you have the supported version either 32 bit version or 64 bit version. 

You may want to try uninstall and reinstall it.  

I've added some helpful articles to help you sort it out: 

• 5Free Alternatives to Microsoft Office 

• Fix export to Excel issues in QuickBooks Desktop 

• System requirements for QuickBooks 2019 and Enterprise Solutions 19.0 

• Repair an Office application  

I'm just a post away if you have any other questions in QuickBooks Desktop. I'll be happy to help you out. Wishing you well.