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style2
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It is now MARCH 2020 and NONE of our employees have been able to access WORKFORCE to see their paychecks since SEP 2019. Intuit switched us over from the paycheckrecords.com site in SEP 2019. Paycheckrecords.com was working. WORKFORCE is BROKE-FORCE. It has NEVER worked. We have sent out requests to all our employees to sign up to WORKFORCE multiple times. They have all signed up multiple times. The system often would kick them out and lose their account so theyd have to sign up again. Then, when they finally do log in, the system says that there are no records for our company. We have tried to contact support MULTIPLE times. They do not even have a TICKETING system so that we can have a SUPPORT TICKET for tracking. There is NO SUPPORT ANYWHERE on the Intuit site anymore. Go to Support. Try to find a contact number or email address to message a human being. It doesnt exist anymore. Just a SEARCH ENGINE and a CHAT BOT. Also, go ahead and try to start a "chat" with their chat bot. That is broken too. No chat ever even starts. It just keeps spinning waiting for some attendant to join in. I let it go for over 20 minutes, spinning, waiting for an "attendant". They cant even get their chat bot to chat. And yet their BILLING SYSTEM still keeps chugging away taking our money. I wonder why they didnt break their billing system?

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