Hey there, Ralph Bush.

If you've tried resetting the password and are locked out of your account, please contact our Customer Care Team. We can check which user name is linked to your QuickBooks and help you log in. 

Here’s how you can reach out to us:

1. Click the Help icon located in the upper right-hand corner.
2. In the Help window, click the Contact Us button located at the bottom.
3. Enter your question and click Let's talk.
4. Select Start messaging or Get a callback.

Let us know how the call went or if you have other questions or concerns. Thanks.