I appreciate you joining in the discussion, @RyanR.
Since you're also getting the Unit of Measure Warning prompt, you can attempt turning it on before mapping and importing your inventory in QuickBooks. This way. we can check if it'll fix the issue.
Here's how:
- Go to the Edit menu, then select Preferences.
- Select Items & Inventory, then go to the Company Preferences tab.
- In the Unit of Measure section, select Enable. If you don't see the Enable button, the unit of measure is already turned on. You can toggle it and turn it off first before turning it back on.
- Select which unit of measure mode is right for your business.
You can view this article for details: Use single and multiple units of measure for items.
If the issue persists, I'd suggest reaching out to our Desktop Support so they can investigate why you keep getting this prompt.
I'll be around if you have other questions or concerns. I'm just a post away if you need help. Have a fantastic day!
