I hope you're doing great today, LYNN25.

You did the right thing on being vigilant and cautious after receiving that random call. We only contact our customer if they request a callback from us. 

I've got you an article to learn how to handle suspicious calls or emails from parties claiming to be affiliated with Intuit: Identify suspicious activity, phishing scams, and potential fraud.

I appreciate your contribution in raising awareness to other QuickBooks users about this fraudulent acts.

The Community is always open for any queries you may have. Wish you all the best of luck.