Hi. I'm trying to export my QBO company to QBD without success.  Like numerous posts all over the internet mention, when the QBO company is open in Internet Explorer, clicking on the gear 'settings' button makes it disappear.  Also, some have said to go to https://c30.qbo.intuit.com/app/exportqbodatatoqbdt which is a 'Export Overview' screen with a 'Start' button to start the export process, but pressing the 'Start' button on this screen nothing happens.  This also appears to be a known problem, and the reason given in the community is that Microsoft no longer supports Internet Explorer.  (Which begs the question Why are you trying to get us to use an unsupported browser to do the export, since the browser will now have security flaws because it's not supported by Microsoft?)  I tried the Contact agent box in the Help menu, but it doesn't give enough letters allowed to enter to even begin to explain the situation.  Also, when I 'send the message to the agent', it says that it's an invalid client ID, even though I was properly signed in to QBO at the time.  How can I export my company data from QBO to QBD if I can't reach the menus to do so?  I got a callback from the quickbooks agent and while I'm writing here and waiting she has not been able to help me now after 20 -30 minutes of going through the usual instructions which are the ones that we and quickbooks blog agents know that don't work.  What is the solution for this that QuickBooks has established for us to do this?