I have same problem, just started. Called tech support. In one company , QB freezes at the click of employee name. Second company have a step further , where it freezes when I click "notes" for employee. Tech support took screen shots for both company info for software engineers. And provided a case  # [removed].

The company with "note problem is there since 09/2019. That time called in, but no fix after running so many built, clean install and lot of other things. Hope they can figure it out soon