Welcome and thanks for posting in the Community, @Promos.
Did you get any error messages? These are the possible reasons why QuickBooks Desktop (QBDT) crashes:
- The company name may be too long.
- A damaged or missing QBWUSER.INI file.
- A corrupt hard drive.
- The program files or QuickBooks Desktop installation may be damaged.
- A damaged Windows operating system.
To fix this, let's run the Quick Fix my Program from the QuickBooks Tool Hub. Here's how:
- Close QBDT, then download the QuickBooks Tool Hub file.
- Once done, open the file (QuickBooksToolHub.exe) and follow the on-screen instruction to install.
- After that, double-click the icon on your Windows desktop to open the tool hub.
- Select the Program Problems, then Quick Fix my Program.
- Reopen QBDT.
If the issue persists, consider checking out this article and proceed to solutions 2 to 5 for more troubleshooting steps: What to do if you can't open QuickBooks Desktop.
Please let me know in the comment section below if you have any other issues or concerns. I'm more than willing to assist. Have an amazing weekend!
