Good afternoon, @Songbird58.

I hope you're doing well. I'm here to help with your license and product number error message.

First, let's check the license and product number to make sure they match. If you bought the QuickBooks Desktop program from our website, look at the purchase confirmation email you received from us. If you purchased the product at a retail location, locate the bright colored sticker on the original CD envelope.

After verifying it's correct if it still doesn't work, I suggest to reach out to our support team because the numbers may not be activated on our side. 

Let me know if I can help you with anything else by replying to this thread. Have a great week.