Jen (and other users on this thread)

I found a fix!! I stumbled on an old Mac-related article online about disappearing scroll bars. For those of us with newer Macs (and I'm guessing the iPad Pro falls in this category too), you can bring scroll bars back with a simple setting. I tried it and now I can access the inner workings of QB online AND even my e-mail is easier to navigate now with this fix.

Here’s how:

• Click the Apple menu at the top-left of the screen, then select System Preferences.
• Next, select the General preferences pane; it’s the very first one, up at the top.
• Under the “Show scroll bars” heading, you’ll find three options: “Automatically based on input device,” “When scrolling,” and “Always.”
• Go ahead and select that last “Always” option. You’re done!

Worked for me-- hope it works for you! I'm on a MacBook Air so might be different for the app based products like iPads/pods. I haven't tried accessing my QB account through the iPad.

Good luck!