This is a joke for all of us. I've followed all of their "solutions" and of course to no avail. This appears to be a convenient way to try to force us to pay $300 to upgrade our versions. I will report them to the BBB and to the Governor of our State. This simply is a scam. I don't connect to anything like my bank or CPA. I use my as very basic desktop. If this is not rectified I will publish all of this on the 17 news sites I have. Retired from USATODAY and I  will inform the public unless they fix this for all of us. I don't know if others are linking to their banks and etc. That might be a different situation. We will see.