I'd like to thank everyone for their directions to fix this.  Have done some of them, but reading thru the many posts, I didn't try them all.

Just did the Clean install after other attempts.  Lasted all of 2 days and then same ole thing.

Had my tech guy go thru the computer to make sure I didn't have any corrupted files anywhere that would affect QB's.  Didn't have any.

Unfortunately, the computer is just old enough that I am not able to update to Windows 10, so QB's won't let me update to 2020.  Believe me, we've tried numerous times.  So I will have to wait for my boss to fork out some $$'s to upgrade to a new computer and hopefully that will take care of the problem.

I hope everyone else was a bit more lucky getting their problem resolved.