This issue isn't constantly reoccuring but happens enough to frustrate my team when it does happen. When they try to email invoices, outlook says its not responding and then restarts. Sometimes Quickbooks itself will freeze and force us to shut down the computer.

We were able to fix it on one user's setup but the other isn't taking the fix. Fix used: https://answers.microsoft.com/en-us/windows/forum/windows_10-hardware/microsoft-xps-document-writer-...

The other user uses Remote Desktop to log into a pc in the office because she is a remote user. We tried to use a 3rd party remote tool and still had the same problems.

Error in Event Viewer: quickbooks email invoice error addprinter failed add XPS printer driver 1802OS