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Replying to:
JessT
Moderator

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Hi Becky,

 

The script is due to some pushed in-product messages. Our engineers told us that it will just be resolved by itself, so we don't have any troubleshooting steps as of now. I've checked the status of the investigation about this error and found out it was already closed.

 

I would recommend calling our Support so they can see your setup and check to see why you're still receiving the script error.

  1. Click on Help and choose QuickBooks Desktop Help.
  2. Select Contact us at the bottom.
  3. Enter something like Still getting javascript error when opening QuickBooks and click Continue.
  4. Choose Talk to a specialist or Chat.

If you have other questions, you can always visit us back in the Community.

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