Hello, @Azuos.
I'm here to provide some insight for the gear icon disappearing in Internet Explorer.
The web browser Internet Explorer has discontinued support for QuickBooks Online. Meaning when you log in to QuickBooks, the gear icon has disappeared. The good news is you can export your data in another web browser. Here's how:
- Go to qbo.intuit.com and login
- After logging in, erase the word homepage from the URL and type export data with no spaces.
It's that easy! Now, you'll be able to go through the process without using Internet Explorer.
Please don't hesitate to touch base with me here if you need any additional assistance. I'm always here to help.
