Thanks for performing the recommended troubleshooting steps provided by my colleagues, akumar99.
Let's run a repair tool for QuickBooks Desktop for Windows to fix any data corruption in the company file. It's possible there's a damaged component in the file preventing you from saving new To-Do tasks in the software.
Here's how to run the repair tool:
- Let's make sure you back up your company file. Then, Restart your computer to ensure there are no programs that may affect the repair.
- Open the Windows Start menu, then choose Control Panel. If you're using Windows 8 or 8.1, search "Control Panel" in the Windows Start menu.
- Click Programs and Features then Uninstall a Program. If you don't see Programs and Features, choose Programs instead. Then hit Program and Features.
- Select QuickBooks from the list of Programs, then Uninstall/Change.
- Tick Continue, or Next.
- Choose Repair, then Next. The repair should start right away, but it may take a while to finish. You can leave it running, and come back once it's done.
- Once it's done, tap Finish. You may have to restart your computer to complete the repair.
Then, update QuickBooks to the latest release again to make sure you have the most recent fixes and security updates.
If the same thing happens, let's completely uninstall (clean install) QuickBooks Desktop. This helps us fix issues with saving the To-Do Notes and templates problems.
Just follow the steps and details in this article: Clean install QuickBooks Desktop.
Please come back to this thread if you need a hand with managing reminders or any QuickBooks related. I'll be here to help.
