Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Get 50% OFF QuickBooks for 3 months*
Buy nowHello there, @MadChad.
If your QuickBooks keeps freezing when selecting employees in the Employee Center, this is an issue our engineers are currently working on. I recommend giving our Customer Care Team a call to add your account to the list of affected users.
Please have our representative link your case number to INV-24741. You’ll be notified through email once an update is received.
Here’s how to contact our phone agents:
In the meantime, you can export the employee list via IIF and re-import it back into QBDT to stop the freezing. Take a look at this article to serve as your guide: Export, import, and edit IIF files.
However, if this happens not only in the Employees Center, I recommend following the troubleshooting steps provided on these articles to fix the issue: While working in QuickBooks, QuickBooks closes unexpectedly (crashes with or without an error) and What to do if you can’t open QuickBooks Desktop.
I'm only a couple of clicks away if you need anything else. The Community is here to help. Have a good one!