Hey there, @TAJ60. Thanks for reaching out to the Community.
I'm happy to help you get back to business. Try following my colleague GlinetteC's troubleshooting steps and see if you can determine which employee is causing QuickBooks to freeze. Once that is determined, you will need to create a new employee and merge it with the damaged employee by following these steps. Make sure you backup your file before proceeding.:
- Take note or copy the name of the employee that you would like to keep.
- Right-click the name of the employee that you would like to merge, then select Edit Employee.
- Replace the employee's name with the one you took note of or copied, then select OK.
- A prompt will appear, select Yes to proceed with the merge.
That's it! The Community will always have your back. Wishing you and your business continued success in all that you do.
