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angiejgund
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I tried following the instructions you gave, but it did not clear an error that comes up, "Company Realm Error - The access to VMP admin view is denied because the realm ID was not found. To access administrator privileges for ViewMyPaycheck, 1) Close and reopen your company file. 2) On the My Company window, sign in with your credentials (Intuit login and password) in respective fields." 

I did what the message said, but cannot find anyway to resolve the realm issue from logging into the My Company area.

The employees who were using View My Paycheck have all converted over to the Workforce, and it is working fine for them, but other employees or new employees are having issues, getting a message saying "Your employer isn't connected to Quickbooks Payroll. Contact them to access your paycheck" I was going to send invites to these people. but cannot access that because of the realm ID issue. I am thinking it is connected, but not sure. Is there any help regarding this realm issue? And if it can be fixed, will I be able to send invites? Sounds like a lot of users are having issues with this, even without the realm issue.

 

Thanks,

[email address removed]

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