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Replying to:
ReymondO
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Thanks for the additional information, @tzykid.

 

We can try to completely uninstall then reinstall the QuickBooks software to fix company file issues. Remember, doing clean install won’t affect your company data.

 

First, let's make sure to gather your information and back up your data to save your work. Please also remember to have your license number handy and write down your product, year and version. You can get all of this info from your account management portal.

 

Then, uninstall QuickBooks Deskop by following these steps below:

 

  1. Go to the Control Panel. You can also easily access this by typing "Control Panel" in your Windows Start menu.
  2. Select Programs and Features or Uninstall a Program.
  3. Choose the version of QuickBooks Desktop you're having problems with from the list of installed programs.
  4. Click Uninstall/Change and follow the onscreen instructions.

 

Once done, let's download and install the QuickBooks Tool hub, then run the clean install tool. If you're done, you can now reinstall QBDT.

 

If you have questions or need guided steps, check out how to clean install QuickBooks Desktop.

 

As always, you can leave a comment below if you need further help with this. I'll be there to help you.

 

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