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Replying to:
GraceC
QuickBooks Team

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Hello there, @answer_42

 

Since you continue to encounter the same result, I encourage you to get in touch with our QuickBooks Desktop Technical Support Team. They have additional tools to process other troubleshooting steps and investigate this further. 

 

Here's how: 

  1. Go to the Help menu and select QuickBooks Desktop Help
  2. Click the Contact us link.
  3. Enter a brief description that you're the error prompts persists in showing up after the troubleshooting steps. 
  4. Click Continue
  5. Choose to Talk to a Specialist or Message an Agent

You can refer to this article as your guide: Contact the QuickBooks Desktop Customer Support Team.

 

Please let me know in the comment section down below if you have any other questions.

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