I want to help you fix this issue, jacc1.
Aside from trying the clean install, you can try another troubleshooting step which is the Super Clean Install. This repairs damaged QuickBooks Desktop functions.
There are seven steps to perform the Super Clean Install. I've got you the article for the detailed steps. Here's the link: Reinstall QBDT.
If the same thing happens, I'd recommend contacting our Phone Support for further assistance. They'll investigate the cause of this issue and might create an open investigation.
Here's how to contact them:
- Click the Help icon at the top.
- Select QuickBooks Desktop Help.
- Enter a brief description of your concern something like " QuickBooks crashing".
- Click Continue.
- Choose either Message an agent or Talk to a Specialist.
We'll be around anytime you need help with QuickBooks.
