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Bluemanta
Level 2

Doc Center - Missing Files

Hello,

 

We are a paper-free company and we scan every document into PDF, using the QB doc center and attach the PDF files to the QB records (Invoices, payments etc...)

 

For example I have a file named CHECK-12345 with the company name in the Title field

When running a search for the document, either by file name or the title, I get no results.

 

However if I go for example into the record entry to which this file is attached and click on the attached file I can open the PDF.

I can also see the physical file under this folder:

Company Files\Attach\<companyName>\Txn

Each scanned file is located in an individual sub-folder named with numbers like 80033599-##########

 

I tried all methods to fix links, rename the xxxxx.QBW.SearchIndex sub folder etc... but to no success

 

Any ideas?

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