I appreciate the complete details you've provided, @chart.
Let's perform verify and rebuild to isolate any possible data damage or corrupted data.
Here's how:
1. Create a backup copy of your company file.
2. Ensure your QuickBooks software is updated to the latest release version.
3. To verify the data
a. Click the File menu.
b. Select Utilities.
c. Choose Verify Data.
d. If the Verify Data pop-up window appears, just click OK.
4. To rebuild the data
a. Go to the File menu.
b. Choose Utilities.
c. Select Rebuild Data.
d. QuickBooks will prompt you to create a backup copy, click OK.
e. Follow the on-screen instructions to complete the backup.
f. Once the process is complete, click View issues.
g. Close the QuickBooks Verify/Rebuild Results window.
5. Close and open QuickBooks again to ensure all components are updated.
6. Identify damaged transactions based on the QBWin.log.
7. Apply the appropriate fix on the transaction/s.
Just heads up, you need to have the latest version of QuickBooks Desktop so you'll be able to perform online related activities such as downloading the latest bank transactions.
You can read through these articles for more detailed steps about resolving top damage errors in QuickBooks:
Keep me posted if you have other questions. I'm always here to help.
