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Buy nowHi there, @Kooritzky.
Currently, similar cases have been reported about QuickBooks freezing when selecting employees. Our product team is fully aware of this issue, and are continuously working on getting this resolved as soon as possible.
In the meantime, I recommend performing the workaround they provided. Export the employee list via IIF, then re-import it back to prevent QuickBooks from freezing.
Please make sure to sign in to your company file as Admin and switch to Single-user Mode before following the steps below.
To export IIFs:
Here's how to import IIFs:
You may also refer to the following article for the detailed steps, as well as to make changes to your file and a link for the improved import IIF Tool for QuickBooks 2019: Export, import, and edit IIF files.
Additionally, some customers shared resolution from this thread that performing a mini repair fixed this unexpected behavior. This tool is used to address issues caused by damaged data.
Here's how to download and run it on the program:
Also, I recommend contacting our Customer Support so we can add you to the list of affected users. This is one way for us to communicate with you about the progress of the investigation.
You can take note of INV-24741 as your reference number for the current investigation.
If you've got other questions in mind about QuickBooks, feel free to leave a reply below. I'll be glad to assist you in the future.