Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Welcome back, @RichardsNguyen,
I know that having to go through multiple troubleshooting and not having any of them work can be time-consuming when you have more important things to do. While this is a recurring issue on your company file, I would recommend contacting our QuickBooks Support again.
I know you already called them, however, we need to check for possible data corruptions that's affecting this problem. Our Support Team can check the log files of the software or escalate this to our Data Services department.
Here's how to contact support:
- Go to the Help menu.
- Choose QuickBooks Desktop Help.
- Tap the Contact us button.
We are always thankful for customers like you who are taking the time to share their feedback. If you have other questions about this or anything else about QuickBooks, let me know by clicking the Reply button below. I'll be glad to provide further assistance whenever you needed so. Cheering you a wonderful week!