@MorganB wrote:
Hello, Delta19.
Thanks for contacting the Community for support. I'd be glad to help point you in the right direction to transfer the Master Admin rights.
In this particular case where the Master Administrator has left the company, you'll need to call in to speak with a member of the Support Team. An agent will assist you by gathering the necessary info to complete a Master Admin claim. Once the claim is finished, the rights will be transferred to your or any other desired account user. The following steps will get you in contact with an agent:
1. Click the Help button in the top right corner.
2. Select Contact Us.
3. Enter Support in the field and choose Let's talk.
4. From here you can select to receive a callback at a time that's convenient for you.
Please feel free to follow up with me here and let me know how the conversation goes. I'll be here to help in any way that I can.
