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JaneD
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Good day, sparsell.

 

You need to set Apache OpenOffice as the default app on your computer.

 

Here are the steps:

  1. From the Windows Start menu, go to Settings.
  2. Go to Apps and choose select the Default apps tab.
  3. Choose the Set defaults by app link and look for Apache OpenOffice.
  4. Click on the app and select Manage.
  5. Check the list of file associations and choose Save.

If the problem persists, use the free Google Docs app instead. This is a web-based application in which you're able to create and modify an email template and stored online.

 

You can search online to download this application.

 

Let me share this article for future reference: Why You Should Use Google Docs for Your Small Business.

 

If there's anything else you need, please let me know by leaving a comment below. I'm here to help. Have a good one.

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