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Replying to:
MaryLandT
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Thanks for joining this thread, kimmer9.

 

I appreciate you for running the lot and adjustment report to check the issue.

 

I'd suggest contacting our QuickBooks Desktop Team since you're getting the same results. This way, they can pull up your account in a secure environment and investigate this further.

 

Here's how:

  1. Click the Help menu, then select QuickBooks Desktop Help.
  2. Click QuickBooks support in the Have a Question? window.
  3. Enter a brief discussion in the Tell us more about your question field.
  4. Click Search.
  5. Hit Start a Message to chat with our live support team.

Should you need anything else, please leave a comment below. We'll get back to you.

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