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Replying to:
SarahannC
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Hi there, Chestersdad.

 

Currently, our product engineers are still working to fix the User Interface (UI) issue in the iPad. Meanwhile, you can use a web browser to access your QuickBooks account as suggested by my colleague.

 

You can use any of these:

 

  • Chrome
  • Mozilla Firefox
  • Internet Explorer 
  • Latest Safari version

 

Also, I recommend contacting our Customer Care Team that way you'll be added one of the affected users. Here's how to contact them:

 

  1. Click Help (?).
  2. Click Contact us.
  3. Enter a short description of your concern ( iPad UI Issues ).
  4. Then, click Let's Talk.
  5. Click Get a callback.
  6. Enter your contact information.
  7. Select Call me.

 

Let me know if you need anything else with QuickBooks. 

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