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Replying to:
MaryLandT
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Hello, Giff73,

 

I understand your frustration with the issue. This is already reported to our Product Engineers and the status of the investigation is still in progress.

 

In the meantime, you can log in to the web browser so you can access QuickBooks and continue your work. QuickBooks Online (QBO) has multiple supported browsers. Please see this article to see the list including versions: System Requirements for QuickBooks Online, QuickBooks Online Accountant and QuickBooks Self-Employed.

 

I also suggest getting back in touch with your QBO Technical Team add your account to the investigation (INV-25337). By doing so, you'll receive an update regarding the issue via email.

 

I appreciate your patience and understanding while we look into this.

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