Hello, TenTwoProperties.

As previously mentioned by my colleagues, there’s currently no open investigation regarding the display issue of QBO on an iPad. I highly recommend giving our Customer Care Team a call for assistance in creating a ticket to get this problem taken care off by our engineers.

They have tools capable of pulling up your account in a secure environment, which we are unable to do so here in the Community for security reasons, and help provide additional troubleshooting solutions using screen-sharing. With this report, our support team can look for a permanent solution and apply it to all users experiencing the same concern.

Please follow the steps provided by my colleague JaneD to contact them. In the meantime, I suggest checking out this article that talks about compatible browsers for tablet/mobile devices for reference: QuickBooks Online access for mobile devices.

Let me know how the call goes and if you have additional questions. I’m always here to keep helping. Wishing you the best!