Spent 4 hrs and shutdown business for 40mins to chat with a "Specialist" to qualify a ticket submit. Without any related knowledge / experience / training, sleepwalking likely, try to dig something at wrong place. Looping ask same question. Even don't know the different between "barcode scan for desktop version" and barcode scan on mobile device".  Actually, opened a webpage on my screen and step by step try to troubleshoot. That page is  https://quickbooks.intuit.com/learn-support/en-us/barcode-scanners/set-up-and-use-warehouse-manager-...

That is Amazing and Un-Expected. So frustrated.