Hello, LP78704.
Are you trying to access your Employee Center when QuickBooks freezes? If so, you can follow these steps:
- Open QuickBooks and log into a company file.
- Open the Employee Center, left-click each employee until Quickbooks freezes to identify which employee(s) cause the issue.
You can export the employee list via IIF, then re-import it back into QuickBooks.
At this time, we don't know exactly what's causing this. Let's test this in a different company file to see if the issue exists there. If not, then we know it's specific to this file. If possible, we would like to get a copy of the file for research to try reproducing it internally which will help us find root cause.
If not, you contact our Customer Care Team to further investigate this.
Let me how these steps work by commenting below. I'll be right here to help.
