I suggest you fix this issue ASAP or you will lose all of your Desktop customers who don't want to use QB Online.  Please stop directing us to QBO information.  We use Desktop for a reason. 

The fix is real simple.  Put a checkbox on the Employee screen to automatically send an invite to the employee.  When the first paycheck is transmitted this should trigger the invite.  Do not make us do it manually.  That process obviously doesn't work (ActiveX dependent on outdated Internet Explorer, Really???)  and it is cumbersome for your customers.  You need to ditch that process.

Make it simple...and stop responding about how much you care and then do nothing. I have called on this issue over 5 times and you never send any communication back my way.  I have to call again and again. 

I already got a quote from ADP.