I spoke with Intuit office of the president concerning this matter 4 times now. They have officially replicated this issue & stated they are not going to spend any money or effort on this issue or reconstructing the desktop software. as they want to push accountants to move to spend more on subscription based QB online. Which has its own significant issues with payroll & not allowing changes except with offshore adjustments in the Philippines that never gets done or is done incorrectly. I have attempted a new computer, fresh install of quickbooks desktop, fix of Quickbooks desktop, new files, new clients, different windows versions. Everything & nothing fixes this. It is a known issue by Intuit & I don't think they meant to cause it but they for sure have stated they will absolutely not put money or time into it to fix it because they want to move to QB online & make more money.

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