I've done all that, its been 3 months and no fix, no updates just the standard we are working on it. We are having to hand type in our invoices at 30 or so a day.  We get the update "The engineers are working hard on this" really?  Because I work in Silicon Valley and know hundreds of software engineers.  Every engineering team I know would have 3 weeks to fix what is a major flaw in QBO not being able to convert an estimate into an invoice.  What is the most basic of accounting functions.  It looks to me like Intuit is outsourcing its engineering and IT services to cut cost and boy does it show.  That is why its taking so long, you cant fix what is a basic software patch.  Heck for that matter you could just roll back the update to before you had the problem and fix it then provide an updated patch.  I don't know why your stellar engineering team have not put these solutions forward.  This is the same engineering team that did the horrible BETA testing that led to the problem.  As far as for our company its too late we are already reviewing other products on the market and are doing preliminary testing.  Something your engineers should have done.  Its sad really Intuit used to be such good company with good products.  This would never have happened under past management.  You don't have to update me, if all goes well I won't be around to read it.